Pope Saint Gregory I, who sent Saint Augustine to Canterbury in 597, was concerned to bring Benedictine discipline to the church, so wrote his Pastoral Care to help bishops and leaders. Here he is reflecting on how those in authority should relate to the people who answer to them. Whether we are in authority or under it, we can all relate to what he says. He calls Jesus ‘the Truth’, a name he gives himself in John’s Gospel, (14:6).
There ought to be in rulers towards their subjects both compassion justly considerate, and discipline affectionately severe.
Hence, as the Truth teaches (Luke x. 34), the man is brought by the care of the Samaritan half dead into the inn, and both wine and oil are applied to his wounds; the wine to make them smart, the oil to soothe them. For whosoever superintends the healing of wounds must needs administer in wine the smart of pain, and in oil the softness of loving-kindness, to the end that through wine what is festering may be purged, and through oil what is curable may be soothed.
Gentleness, then, is to be mingled with severity; a sort of compound is to be made of both; so that subjects be neither exasperated by too much asperity, nor relaxed by too great kindness.
From “Pastoral Care” by Pope Gregory I.